Our Leadership Team

Founded in 1971, EMA is a physician-owned and led management company, providing emergency medicine, hospitalist, pediatric, urgent care, critical care, sports medicine, telemedicine, and house call services in the mid-Atlantic region.

 

Executive Leadership

  • Donald Infeld, MD, President

    Donald S. Infeld, M.D., FACEP, President and Chairman, joined EMA in 1981 and has spent his entire career with the Practice. He is Board Certified in Internal Medicine and Emergency Medicine and has an MBA from Carnegie-Mellon University. Dr. Infeld has decades of experience as both a clinician and as a business person overseeing the often complex economic and governance issues of a hospital-based Physician Management practice. Over the past 33 years, he has provided clinical, financial and strategic planning expertise to enable EMA to achieve consistent growth and maintain contract stability. Under his leadership, EMA has developed a strong data capture and analytics program that ensures management will have accurate, extremely timely data metrics available in a form that allows for the continual measurement of program and provider performance and the ability to respond quickly to any acute issues.

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  • Jacqueline M. Pollock, CEO

    Mrs. Jackie Pollock has over 25+ years of Emergency Medicine practice administration experience. In her capacity as Chief Executive Officer, she oversees the operations and strategic initiatives for EMA’s contracted facilities and administrative infrastructure. Since 1987, she has provided management, financial oversight, and strategic planning expertise to EMA’s President and Board of Directors. Mrs. Pollock has a Master’s Degree from Catholic University with extensive hospital and physician management experience. Prior to joining EMA, Mrs. Pollock served as a senior Hospital Administrator and as the Director of Operations for Medlantic Health Care System’s (currently MedStar Health) non-hospital entities which included urgent care centers, ambulatory care, and long-term care facilities. During her tenure with EMA, Mrs. Pollock has successfully developed the culture and expanded the practice from a three site physician group to one of the largest regional Emergency Medicine practices in the Washington Metropolitan area.

    What would people be surprised to learn about you?

    I was married at 19 to the love of my life--celebrating 42 years of marriage in January. I am an avid tap dancer, passionate about cooking (and eating) and live each day as though it may be my last.

    Most rewarding experience in your career with EMA?

    Defining the culture and strategically growing the practice. Recruiting, developing and successfully retaining a well educated, incredibly competent and highly engaged practice management team. Receiving the Washington Post's Best Places to Work Award.

    The person with the biggest influence in your life?

    My father, an engineer and former NASA administrator, was a fabulous mentor. He provided many opportunities and challenges that instilled confidence, a tremendous work ethic, respect and a positive outlook.

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  • Dory Gordon, Chief Financial Officer

    I lead our 9-person Finance team in recording, reporting and safeguarding the Practices' finances: analysis, benefits, credit, forecasting, payroll, taxes, treasury and vendors. The financial health of each program is monitored and supported through timely collection of revenue and vigilance over expenditures. I work together with the other members of the Practice Management Team to ensure seamless operations between finance and other departments: billing, credentialing, human resources, scheduling and information technology. I orchestrate the efforts of asset custodian, attorney, auditor, consultant, investment advisor and record-keeper to maintain a competitive and compliant retirement plan.

    What would people be surprised to learn about you?

    Work acquaintances might be surprised to learn that I am a logophile; everyone else might be surprised to learn that I'm an accountant.

    Most rewarding experience in your career with EMA?

    It has been a joy to work with smart, talented people who are serious about our work but bring humor to our days.

    The person with the biggest influence in your life?

    My husband, also a CPA, has been the biggest influence in my life, both personally and professionally.

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  • Greg Komara, Chief Operating Officer

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  • Andrew Lieto, Director of Data Analytics

    Over the course of my time at EMA, I feel as though I have contributed two unique skills in particular. The first skill is transforming conceptual thoughts into tangible, real world representation, like operational models, oftentimes on-the-fly in interactive fashion. The second skill is a systems type thinking, understanding the relationships and interactions among various components or ideas of a larger whole and what the overall impact might be should a change be made in one or more components.

    What would people be surprised to learn about you?

    I used to install swimming pools for a living

    Most rewarding experience in your career with EMA?

    I have found that working closely with EMA Leadership on executing special strategic projects (i.e. PBC, Clinical Dashboard, Incentive Programs, Building an Analytics Infrastructure, Dynamic Staffing Optimization) has provided me with the most reward.

    The person with the biggest influence in your life?

    My Dad

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  • Dan Shearer, Director of Information Technology

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  • Nicole Bergen, Director of Clinical Operations

    Mrs. Nicole Bergen has over 18 years of Human Resources and Operational experience. In her capacity as Director of Operations, Clinical Services, she oversees the Practice's Operations Team, which consists of the Scheduling, Credentialing, Human Resources, Recruitment and Office Support teams. The Operations Team’s objective is to ensure that our Practice runs efficiently and effectively to ensure the delivery of high-quality and patient-focused care, while maintaining a positive and team-focused work environment. Mrs. Bergen has a Master’s Degree from Loyola University Maryland. Prior to joining EMA, Mrs. Bergen served as the Mid-Atlantic Region’s Human Resources Manager for Radiologix (now RadNet), which is one of the largest medical imaging providers in the United States.

    What would people be surprised to learn about you?

    I love junk food, candy and craft beer.

    Most rewarding experience in your career with EMA?

    Working with some of the brightest and most talented people in the industry.

    The person with the biggest influence in your life?

    My mother, a woman of extreme patience and understanding, taught me the art of managing interpersonal relations and the importance of personal responsibility. She challenged me each day to look at situations in a variety of ways and from different views, in order to best manage outcomes. These skills have proved to be invaluable.

  • Zachary Corrigan, Strategic Development Consultant

    Support the growth and expansion of the practice through the acquisition of new ED contracts and development of new business lines and services.

    What would people be surprised to learn about you?

    I majored in Philosophy and spent two years producing and directing a documentary film.

    Most rewarding experience in your career with EMA?

    Being part of the launch of Capital Coordinated Medicine and the expansion to Richmond and Hampton Roads, Virginia.

    The person with the biggest influence in your life?

    My mother.

 

Regional Medical Directors

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  • Drew White, MD, Regional Medical Director

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  • Darren Lisse, MD, Regional Medical Director

    Medical School: Georgetown University
    Residency: None--grandfathered

    Regional Medical Director for HCA Reston and Stonesprings Hospitals and WVU East Jefferson Medical Center. Former Director and Board member at Reston. Operational Medical Director MWAA Dulles Airport

    What would people be surprised to learn about you?

    If you buy the goods and clean up the mess I make I'll make you a gourmet meal.

    Most rewarding experience in your career with EMA?

    35 years of Emergency Medicine--29 with EMA. Need I say more?

    The person with the biggest influence in your life?

    That would be the wife--"She-who-must-be-obeyed"

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  • Stephen Smith, MD, Regional Medical Director, Chairman, Prince William Medical Center ED

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  • Richard Ferraro, MD, Regional Director, Medical Director of ED at University of Maryland Charles Regional Medical Center

    Medical School: University of Connecticut
    Residency: University of Maryland

    I have made significant contributions to the COC in regards to the CP and sepsis pathways which were developed at CRM prior to the COC.

    Most rewarding experience in your career with EMA?

    Being chosen by my peers and mentors to be a partner and director.

    The person with the biggest influence in your life?

    My father.

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  • Tina Latimer, MD, Regional Medical Director

    Medical School: Albany Medical College
    Residency: Johns Hopkins

    Tina's Master's in Public Health and fellowship training in medical education has allowed her to seamlessly transition from Chief Learning Office to Regional Medical Director for the practice's Bon Secours emergency departments. Her skill set of building and implementing programs and educating providers and staff on best practice allows of sustained improvements in quality care and patient experience.

    What would people be surprised to learn about you?

    Played soccer for UCLA as a goalkeeper; I enjoy fly fishing.

    Most rewarding experience in your career with EMA?

    Driving change at our new Bon Secours emergency departments

    The person with the biggest influence in your life?

    Husband and two young sons: they make my world go round.

 

Clinical Leadership

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  • Alex Mohseni, MD, Chief Innovation Officer

    Medical School: University of Maryland
    Residency: Thomas Jefferson University Hospital

    As Chief Innovation Officer, it's my job to help find new solutions to old problems, help solve difficult problems, and help make each person's job easier and output greater. I love systems and workflows. Using math and data to explain human behavior and group dynamics excites me. I build in-house solutions for many of our issues that aren't adequately addressed by the marketplace.

    What would people be surprised to learn about you?

    I'm really passionate about sourdough bread (especially sourdough rye) and yoghurt. I have a whole library of books on fermentation and ancient forms of bread baking.

    Most rewarding experience in your career with EMA?

    Building solutions that helped make other people's lives easier, like our CME expense system and Director Dashboard

    The person with the biggest influence in your life?

    My grandmother, who taught me to embrace hard work and always do and stand up for what's right.

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  • Michael Singleton, MD, Chairperson, Richmond Community Hospital ED

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  • Carlton Stadler, MD, Medical Director

    Medical School: Texas A&M University College of Medicine
    Residency: Virginia Commonwealth University

    Currently working to transition our physician and APP team to the EMA model and practice style, while encouraging increased hospital participation, promote leadership positions and hire new staff to reduce my clinical load.

    What would people be surprised to learn about you?

    I like piña coladas and getting caught in the rain, I'm not much into health food, I am into champagne.

    Most rewarding experience in your career with EMA?

    The consummate reinforcement and support for leading our team as epitomized by EMA leadership and regional director has been refreshing and has influenced and guided my leadership style as well.

    The person with the biggest influence in your life?

    My beautiful wife who currently tolerates my 17+ shifts per month while we get this off the ground!!

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  • Chris Crowell, MD, Chairman and Medical Director StoneSprings Hospital Center ED

    Medical School: Thomas Jefferson University
    Residency: Madigan Army Medical Center/University of Washington

    My main passion outside the clinical practice of Emergency Medicine is ED process improvement. At VHC I worked on developing our Sepsis Quality Improvement Program and have worked on EMA's Clinical Operations Council for the past year. Most of my PI efforts have revolved around the StoneSprings freestanding ED and the new hospital that opened this past year. We have developed a robust Ops Focus program with our nursing leadership and have started a Pediatric Emergency Medicine program at the new hospital. We have a strong Pain Management committee that I have been apart of at both RHC and StoneSprings. I have also spent a great deal of time with EMS and Provider Outreach in both Fairfax and Loudoun Counties. I have done numerous lectures and case studies with the EMS community over the past 3 years. Lastly, we continue to develop unique protocols and processes at our new hospital as it continues to expand it capabilities and add service lines.

    What would people be surprised to learn about you?

    Most would be surprised that I was an active duty Army physician before I joined EMA. My last assignment was at Walter Reed, which is how I ended up in the DC area. I did two deployments to Iraq during my time in the Army and I use many of the lessons I learned in my Army career to help me with my job in EMA.

    Most rewarding experience in your career with EMA?

    Certainly being the Chairman of the ED at StoneSprings Hospital Center. Having the opportunity to open a new hospital has been an exciting and rewarding experience and one that I am grateful has come my way.

    The person with the biggest influence in your life?

    Certainly my wife.

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  • David H. Jacobs, MD, Chairman, Reston Hospital Center ED

    Medical School: New York University School of Medicine
    Residency: NYU/Bellevue Hospital Emergency Medicine Residency

    My focus throughout my career with EMA has been on quality/peer review and ED throughput. At Reston I have worked closely with our neurologists and neurosurgeons to become a Primary Stroke Center and maintain our certification for 5 years. Have worked to continue and improve on Reston E.D. high efficiency with front-end changes and process improvements such as limiting oral contrast use for CT Abdomen, limiting need for pregnancy tests for radiology studies, and implementing sepsis protocol to meet new core measure requirements.

    What would people be surprised to learn about you?

    Love driving my 2009 BMW M3 at the race track!

    Most rewarding experience in your career with EMA?

    Further developing quality review program at Washington Adventist Hospital, Initiating scribe program at Reston Hospital, Working to help Reston Hospital become a Level 2 Trauma Center

    The person with the biggest influence in your life?

    My father

  • Drew Fuller, MD, Chief Safety Officer

    Medical School: University of Florida
    Residency: Johns Hopkins Hospital

    Dr. Drew Fuller is an emergency physician and national leader for safety solution development. As the Chief Safety Officer for Emergency Medicine Associates, he leads the Safety Leadership Group that developed the industry acclaimed Safer Sign Out tool. He is a past Chair for the American College of Emergency Physicians Section on Quality Improvement and Patient Safety and past member of the AMA’s ethics council. Dr. Fuller is dedicated to helping hospitals implement practical, team-based safety solutions and is currently leading the national effort for the advancement airway safety in US hospitals.

    What would people be surprised to learn about you?

    Enjoy rowing and boat building

    Most rewarding experience in your career with EMA?

    Connecting with physician and nursing team members throughout the region to strengthen safety.

    The person with the biggest influence in your life?

    My wife and my physician colleagues who challenge me to make the best of my efforts."

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  • James Buxbaum, MD, Treasurer, Compliance Officer

    Medical School: The George Washington University School of Medicine
    Residency: The George Washington University School of Medicine

    What would people be surprised to learn about you?

    I hold a master's degree in counseling psychology

    Most rewarding experience in your career with EMA?

    Attaining partnership

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  • Jason Adler, MD, Chief Coding and Reimbursement Officer; Associate Medical Director, MMMC

    Medical School: The George Washington University School of Medicine
    Residency: University of Maryland

    As Chief Coding and Reimbursement Officer, I am responsible for leading our Clinical Documentation Integrity (CDI) program. This includes educating providers about the basics of documentation, procedural documentation, and critical care. I have a special interest in CMS and industry regulations, and work with our senior leadership and hospital partners to ensure we are compliant and up to date in this constantly evolving healthcare landscape. I currently hold positions on the state level of ACEP (Board of Directors), national ACEP (Coding Nomenclature Advisory Committee) and Medicare (Novitas, Carrier Advisory Committee).

    What would people be surprised to learn about you?

    Despite wearing many hats within our organization, I still have time to eat dinner with my entire family, 3 generations and 14 people, every week.

    Most rewarding experience in your career with EMA?

    Working 3 months at one our newer sites, Rappahanock General Hospital, was rewarding because I have never worked at a critical access hospital or practiced rural medicine. I also found the EMA Leadership Academy to be very rewarding.

    The person with the biggest influence in your life?

    My grandmother

  • Jennifer Abele, MD, Medical Director and Chair, Sibley Memorial Hospital ED

    Medical School: George Washington University School of Medicine
    Residency: Harbor-UCLA Medical Center

    Helped turn patient experience scores from the 40th percentile rank to above the 90th percentile rank and drop door to provider times from over an hour to less than 30 minutes when EMA took over the site.

    What would people be surprised to learn about you?

    I love HGTV and am a big DIYer.

    Most rewarding experience in your career with EMA?

    Two at opposite ends of the spectrum. The first was the joy and thanks for delivering a baby in the front circle of the hospital and the second was the thanks from a daughter for helping her mother die peacefully with dignity and grace.

    The person with the biggest influence in your life?

    My Dad

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  • John Schnabel, MD, Director of Patient Experience

    Medical School: MCP/Hahnemann (Drexel) School of Medicine
    Residency: Georgetown/George Washington

    Recently Chairman/Medical Director at Calvert Memorial Hospital for 6+ years. Patient Experience role seeks to unify approach to our patient's experiences across all of EMA's sites. Aiming for improved patient feedback across the board with consistent delivery of excellent care.

    What would people be surprised to learn about you?

    I'm good at carnival games involving throwing a ball (played baseball)

    Most rewarding experience in your career with EMA?

    Working with great people

    The person with the biggest influence in your life?

    My father--humble and successful by all measures

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  • John ("JJ") Sverha, MD, Chief Value Officer

    Medical School: Yale Medical School
    Residency: University of North Carolina

    As the Chief Value Officer, I am responsible for implementing strategies that drive value for our patients and hospital partners. Foremost amongst our efforts is the EvidencED Care initiative. Since 2014, EMA's Clinical Operations Council, a dedicated group of providers representing each EMA site, has been developing a set of single-page graphic pathways that walk a clinician through evidenced-based steps for evaluation and treatment of conditions commonly seen in our ED's. The pathways currently in use include those related to deep vein thrombosis, urinary catheters, sepsis, pediatric head injury, and low risk chest pain. Chart audits are provided at every site to ensure an effective implementation. Other initiatives that promote value include developing frequent ED user care plan committees at our sites and efforts to improve the coordination of care between the ED and skilled nursing facilities.

    What would people be surprised to learn about you?

    My vacations usually involve either mountain biking or surfing.

    Most rewarding experience in your career with EMA?

    My most rewarding experience was planning the Value Based Emergency Medicine Summit which was held in conjunction with the Maryland Hospital Association in 2015. This allowed EMA to share our experiences in driving value through the ED. We also recruited several nationally recognized speakers from both academic programs and the private sector to participate in discussion panels. The conference was attended by over 300 hospital and emergency department leaders.

    The person with the biggest influence in your life?

    My father. He was a hospital administrator who taught me a respect for medicine but also warned me of the challenges and complexities of delivering care in the hospital environment.

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  • Karla Lacayo, MD, Medical Director, Haymarket Medical Center ED

    As the Medical Director for Haymarket Medical Center, I provide leadership, planning, organization, staffing, and evaluation for the activities of an emergency department with an annual volume of 24,000 patients. I serve as the Vice Chair for the Department of Emergency Medicine of Prince William Medical Center. In this role, I serve as a liaison with administration, department heads, medical staff, nursing leadership, and Prince William County Emergency Medical System. I work with the emergency department leadership team to ensure the department meets defined objectives for improvement, growth, and expansion of services.

    What would people be surprised to learn about you?

    I have an adventurous side. I recently jumped off a 30 foot cliff into the dazzling waters of Aruba.

    Most rewarding experience in your career with EMA?

    The opportunity to make a difference in the lives of my patients. The opportunity to make a positive impact in a person's life as an emergency medicine physician is profound. It runs the gamut from the small gesture of showing compassion and empathy to a patient to the opportunity to have saved someone's life and see them walk out of the hospital able to return to life as they knew it before their illness.

    The person with the biggest influence in your life?

    My Mother

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  • Kavita Namjoshi, MD, Director of Hospital Medicine, Reston Hospital Center

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  • Linda Nordeman, MD, Chairperson, Washington Adventist Hospital

    I joined EMA after 17 years as a Department Chairman at a large hospital in IL, where I served in many roles including President of the Medical Staff. I am focused on the outstanding ED team at Washington Adventist and on providing the best care and service to our patients and our hospital partners.

    What would people be surprised to learn about you?

    I am fascinated by dance and the visual arts but am just as happy with my hands in the dirt in a garden.

    Most rewarding experience in your career with EMA?

    I am honored to follow in the footsteps of Drs. Brown, Smith, and White as Chairman of the ED at Washington Adventist Hospital.

    The person with the biggest influence in your life?

    My spouse.

  • Marney Treese, MD, Chairpserson, University Healthcare Jefferson Medical Center ED

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  • Mehdi Sattarian, MD, Chair and Medical Director, United Medical Center ED

    Medical School: Tehran Medical University
    Residency: George Washington University

    Board certified physician in emergency medicine. Master of Business Administration (MBA) and Six Sigma Black Belt certified. Fellow of the American College of Emergency Physicians (FACEP). Served in several hospital committees. Participated in several quality and process improvement projects involving emergency department overcrowding, operation performance.


    Most rewarding experience in your career with EMA?

    Having the opportunity to work with a group of highly experienced executive team and learn from their experiences and apply it.

    The person with the biggest influence in your life?

    My mom

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  • Michael Kerr, MD, Medstar Montgomery Medical Center ED

    Medical School: University of Washington School Medicine
    Residency: Pitt County/ECU

    Have been the Medical Director at MMMC for 12 years. During that time I have also served as Chief of Staff, member of MedStar Clinical Advisory Council, co-chair the MedStar ED Finance committee, and am a member of the MedStar Montgomery Foundation Board

    What would people be surprised to learn about you?

    Had prior careers as both a jeweler and a cartoonist

    Most rewarding experience in your career with EMA?

    Took this job out of residency "just for a year" after which I would be heading back home to the West Coast. Its now 20 years later and the reason I stayed is also the most rewarding-- the people I work with at EMA

    The person with the biggest influence in your life?

    For life? My lovely wife. For career and being a doctor? EMA's founder, my friend and mentor Dr George Schweitzer.

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  • Michael Silverman, MD, Chairman Virginia Hospital Center ED, Chief Performance Officer, Director EMA Leadership Academy

    Medical School: Eastern Virginia Medical School
    Residency: The Johns Hopkins Hospital

    Joined EMA in 2011 after 13 years of administrative experience in the Baltimore area, including 5 as a chairman. I've written the Director's Corner column in Emergency Physician's Monthly since 2008 and published a book, Director's Corner: Lessons in Emergency Medicine Leadership and Management in 2014. I'm a frequent lecturer locally and at the national ACEP Scientific Assembly on leadership topics. Started the EMA Leadership Academy in 2013. The VHC ER has been designated a Center of Excellence by Emergency Excellence.

    What would people be surprised to learn about you?

    I was a bouncer in a bar after college.

    Most rewarding experience in your career with EMA?

    Starting the leadership academy

    The person with the biggest influence in your life?

    my wife; she's a successful aerospace engineer and started my interest in getting education on leadership and management

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  • Peter Paganussi, MD, Director of Patient Satisfaction

    Medical School: Georgetown University School Of Medicine
    Residency: Henry Ford Hospital

    Teaching and coaching clinical caregivers in the bedside arts.

    What would people be surprised to learn about you?

    I have written and published poetry.

    Most rewarding experience in your career with EMA?

    Too numerous to count (TNTC) but being considered part of the Leadership Team is a real thrioll.

    The person with the biggest influence in your life?

    My father.

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  • Puneet Chopra, MD, Chairman and Medical Director of Emergency & Observation Services, Doctors Community Hospital

    Medical School: George Washington University School of Medicine
    Residency: George Washington University

    Dr. Chopra currently serves as the Chairman & Medical Director of Emergency & Observation Services. Prior to this he served as the Director of Clinical Operations at the University of Maryland Charles Regional Medical Center, Dr. Chopra practiced at Novant Health Prince William Medical Center. He quickly rose from an E.D. attending to the Critical Care and Core Measures Coordinator and Co-Coordinator of Emergency Department Process Improvement. Dr. Chopra then served as the Associate Director and Director of Quality of the Emergency Department. Within EMA, Dr. Chopra has also been the System-Wide Coordinator of Hospital Revenue Enhancement and the Scribe Co-Coordinator of EMA's Scribe Program.

    What would people be surprised to learn about you?

    That I love to sleep! This would be surprising because I never actually do sleep.

    Most rewarding experience in your career with EMA?

    Meeting and working with such amazing people in excellent hospitals throughout EMA.

    The person with the biggest influence in your life?

    Steve Jobs, my parents and of course my wife!

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  • Stephanie Dabulis, MD, Chairperson Calvert Memorial Hospital ED

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  • Stephen Perkins, MD, Chairman Rappahannock General Hospital ED

    Medical School: University of Missouri - Kansas City
    Residency: Joint Military Medical Command, San Antonio, TX

    I assumed the directorship at a time of great change at Rappahannock General Hospital. In the space of a year the hospital changed from a 70-bed independent facility with employed ED physicians to a 25-bed Critical Access Hospital that is part of the Bon Secours network, and the ED providers joined EMA.

    What would people be surprised to learn about you?

    I am an avid gardener, and my garden has been published in a national magazine.

    Most rewarding experience in your career with EMA?

    Having the support and combined knowledge of the other directors as I move into my new role.

    The person with the biggest influence in your life?

    Julie Perkins

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  • Tim Hutchison, MD, Medical Director Mary Immaculate Hospital ED

    Medical School: East Carolina University Brody School of Medicine
    Residency: Self Regional Hospital

    I've overseen the transition of our department into the EMA family. So far, we have worked on rolling out several EMA initiatives (Safer Sign Out, PatientSET, Caring Call Backs). I've also worked on Leadership Rounds in the department as well as started Patient Rounding in the Department and for admitted patients to the hospital. It has been an exciting, challenging, and fulfilling time.

    What would people be surprised to learn about you?

    I spent 3 years with my family living in Nairobi Kenya as a medical missionary.

    Most rewarding experience in your career with EMA?

    A refocus on improving my bedside manner. It has been extremely rewarding to focus on improving the patient experience.

    The person with the biggest influence in your life?

    My wife and kids. They continually challenge me to keep my priorities in balance.