Awards and Testimonials
Testimonials
"Emergency Medicine Associates, P.A., P.C. offers patient-centered, quality, compassionate and efficient care to our community.
EMA physicians work collaboratively with administrators, nurses, technicians, and EMS to enhance key quality indicators, redesign processes and implement innovative approaches and best practices. The emergency department is the front door of our hospital for so many we serve and we're proud to have EMA be the face."
Jere Stocks
President,
Washington Adventist Hospital
"Our Emergency Room Patient Satisfaction is #1 in the MedStar family! This is a direct result of the leadership and direction of Dr. Michael Kerr and Emergency Medicine Associates, along with the collaboration of our MGH nurses and staff. EMA works closely with MGH to ensure that our goals are their goals. For example, getting patients into beds faster, focusing on throughput, and of course, patient satisfaction. EMA’s high standards are in line with our desire to deliver high quality healthcare to our community. EMA understands the importance of the patient experience and has made a dedicated effort to make certain that every patient who visits our Emergency Department is well cared for."
Pete Monge
FACHE,
President
Montgomery Medical Center
“Civista Medical Center is a proud partner of Emergency Medicine Associates. In 2008, our facility chose EMA to provide Emergency Medicine Services for our hospital. It was a wise choice. In that short time, EMA has become a true business partner. EMA clinicians are key members of our hospital team, and are very visible to those in the local community. The Emergency Department is often the “front door” of a hospital. EMA has ensured our “front door” is welcoming, and ready to help. Focusing on those things that are most important to our patients, EMA clinicians strive to minimize waiting times, while providing efficient, compassionate, and personable patient care. EMA has worked diligently with our hospital staff and administration to ensure that Civista Medical Center is the hospital of choice in Southern Maryland. We are pleased to have EMA as a part of our team.”
Noel Cervino
President and CEO
Civista Medical Center
When a change was needed in the medical coverage for our Emergency Department, we selected Emergency Medicine Associates. They have been an outstanding success. They provided an exceptional leader as well as well-qualified and highly motivated physicians. Sibley Memorial Hospital has achieved a 99 percentile ranking in Press Ganey patient satisfaction surveys for the Emergency Department. I attribute this success to the work of Emergency Medicine Associates and the nursing staff of Sibley Memorial Hospital. The physicians and nurses work as a team, and the results speak for themselves. We are very pleased with Emergency Medicine Associates, and I highly recommend them to any hospital.
Robert L. Sloan
President and CEO
Sibley Memorial Hospital
Virginia Hospital Center is proud to partner with Emergency Medicine Associates. It is a pleasure to work closely with the EMA team. Their strong clinical leadership makes them highly effective partners. As contractors, they truly care and are responsive to our hospital needs. Together we work to achieve Our Mission -- To Be the Best Hospital. EMA has done an excellent job of aligning their performance metrics with our initiatives. Key elements important to us and EMA include: patient satisfaction, the highest quality of clinical care, appropriate, prudent utilization of resources and a team focused approach to patient care. EMA clinicians collaborate with nurses, medical staff, technicians and support staff at Virginia Hospital Center. They recognize that working together in a professional, efficient manner is the best approach to provide our community with efficient, quality care. We are pleased to partner with EMA, and have them provide emergency services to our community.
James B. Cole
President and CEO
Virginia Hospital Center
Carroll Hospital has partnered with EMA for more than 15 years. Thanks to the professional, high quality care and clinical excellence they and the rest of our medical team provide to our patients, our emergency department has consistently ranked in the top 10 percent for patient satisfaction in the nation. Their physicians are clearly passionate about emergency medicine and have a sincere concern for our patients and their families.
John Sernulka
President and CEO
Carroll Hospital Center
Awards
Hero of ACEP
The American College of Emergency Medicine (ACEP) announced it has recognized Joseph A. Zurlo, M.D., F.A.C.E.P. , Vice-President [of Administration] of Emergency Medicine Associates, as a “Hero of Emergency Medicine.” The campaign, which is part of ACEP’s 40th anniversary, recognizes emergency physicians who have made significant contributions to Emergency Medicine, their communities and their patients. “Emergency physicians are on the font lines of America’s health care system, providing the essential community services of emergency care,” says ACEP President Linda L. Lawrence, M.D. “The dedication, passion and commitment Dr. Zurlo has shown embodies the vision of ACEP’s founders and the ideals of our specialty.”
Dr. Zurlo, who is also Senior Director of Emergency Services at Prince William Hospital, Manassas, has been involved in the practice of emergency medicine in the Washington, D.C. area for more than 30 years. A graduate of West Point and a Vietnam War veteran, Dr. Zurlo worked with founding fathers of emergency medicine, Drs. Mills, Rapp and McDade. He has been an exemplary leader in the emergency medicine department at Prince William Hospital, where he is involved in practice development, EMS and administration. Dr. Zurlo’s stature in the medical community is such that he has been elected as President of the Medical Staff at Prince William Hospital. He represents the best that emergency medicine has to offer and is a role model for all emergency medicine physicians as the specialty progresses and matures.
Originally published in Prince William Hospital’s May
Progress Notes by Elaine Salter
Pillar of Hospital Excellence Award
Emergency Department at Montgomery General Hospital received the Pillar of Hospital Excellence Award for Patient Satisfaction! The award was presented to Dr. Ellen Smith and Dr. John Herring by the President of the Hospital.
Dr Jillson is Named Carroll Hospital Center’s Physician of the Month
A visit to the Emergency Room is always an anxious time for patients and their families. The uncertainty of the serious illness or injury can be overwhelming for all those involved. But, when a patient receives outstanding care and understanding from their Emergency Physician, it can make a worrisome experience much easier for a patient to handle. And, thanks to the speedy response of Christopher Jillson, M.D., that was the experience of many patients during an extremely busy shift. A member of the Emergency Department (ED) staff nominated Dr. Jillson for going "over and above" his normal duties on a day when the ED was experiencing a higher than normal volume of patients.
As always, Dr. Jillson did whatever he could to make sure all the patients were cared for as quickly as possible. He treated them with respect and compassion as he took time to thoroughly explain their care while answering all their questions. “Dr. Jillson is consistently willing to lend a helping hand whenever and wherever there is a need, and his efforts to make sure patients receive the proper care they need in as timely a manner as possible are exemplary,” said Kevin Smothers, M.D., F.A.C.E.P., Chief Medical Officer, Senior Vice President of Medical Affairs.
Submitted by: David Crane, M.D.; Carroll Hospital Center
